Integrity is what we do, what we say, and what we say we do.
The integrity of ISA credential holders is very important to us and so is the work and reputation of the arborists certified through the program. We have two policies to help manage the standards associated with ISA Certification: Ethics Complaints and Appeals and Trademark Violations. These two policies increase the value of our credentials and demonstrate that we support the professionals who have made the effort to become certified by legally pursuing cases against arborists who falsely claim to be ISA certified and violate the Code of Ethics.
A lot of time and effort goes into obtaining the credentials and then making it a profitable part of your livelihood. Unprofessional conduct of a peer or the illegal use of the trademark by the competition can harm your reputation as a professional.